diff --git a/pkg/qqbot/message.py b/pkg/qqbot/message.py
index 05e0d6f1..2b2cc6c2 100644
--- a/pkg/qqbot/message.py
+++ b/pkg/qqbot/message.py
@@ -29,8 +29,15 @@ def process_normal_message(text_message: str, mgr, config, launcher_type: str,
 
     session = pkg.openai.session.get_session(session_name)
 
+    unexpected_exception_times = 0
+
+    max_unexpected_exception_times = 3
+
     reply = []
     while True:
+        if unexpected_exception_times >= max_unexpected_exception_times:
+            reply = handle_exception(notify_admin=f"{session_name}，多次尝试失败。", set_reply=f"[bot]多次尝试失败，请重试或联系管理员")
+            break
         try:
             prefix = "[GPT]" if hasattr(config, "show_prefix") and config.show_prefix else ""
 
@@ -57,7 +64,12 @@ def process_normal_message(text_message: str, mgr, config, launcher_type: str,
             if not event.is_prevented_default():
                 reply = [prefix + text]
         except openai.error.APIConnectionError as e:
-            reply = handle_exception("{}会话调用API失败:{}".format(session_name, e), "[bot]err:调用API失败，请重试或联系作者，或等待修复")
+            err_msg = str(e)
+            if err_msg.__contains__('Error communicating with OpenAI'):
+                reply = handle_exception("{}会话调用API失败:{}\n请尝试关闭网络代理来解决此问题。".format(session_name, e),
+                                         "[bot]err:调用API失败，请重试或联系管理员，或等待修复")
+            else:
+                reply = handle_exception("{}会话调用API失败:{}".format(session_name, e), "[bot]err:调用API失败，请重试或联系管理员，或等待修复")
         except openai.error.RateLimitError as e:
             logging.debug(type(e))
             logging.debug(e.error['message'])
@@ -83,8 +95,8 @@ def process_normal_message(text_message: str, mgr, config, launcher_type: str,
 
                     if not switched:
                         reply = handle_exception(
-                            "api-key调用额度超限({}),无可用api_key,请向OpenAI账户充值或在config.py中更换api_key".format(
-                                current_key_name), "[bot]err:API调用额度超额，请联系作者，或等待修复")
+                            "api-key调用额度超限({}),无可用api_key,请向OpenAI账户充值或在config.py中更换api_key；如果你认为这是误判，请尝试重启程序。".format(
+                                current_key_name), "[bot]err:API调用额度超额，请联系管理员，或等待修复")
                     else:
                         openai.api_key = pkg.utils.context.get_openai_manager().key_mgr.get_using_key()
                         mgr.notify_admin("api-key调用额度超限({}),接口报错,已切换到{}".format(current_key_name, name))
@@ -92,6 +104,12 @@ def process_normal_message(text_message: str, mgr, config, launcher_type: str,
                         continue
             elif 'message' in e.error and e.error['message'].__contains__('You can retry your request'):
                 # 重试
+                unexpected_exception_times += 1
+                continue
+            elif 'message' in e.error and e.error['message']\
+                    .__contains__('The server had an error while processing your request'):
+                # 重试
+                unexpected_exception_times += 1
                 continue
             else:
                 reply = handle_exception("{}会话调用API失败:{}".format(session_name, e),
@@ -99,9 +117,9 @@ def process_normal_message(text_message: str, mgr, config, launcher_type: str,
         except openai.error.InvalidRequestError as e:
             reply = handle_exception("{}API调用参数错误:{}\n\n这可能是由于config.py中的prompt_submit_length参数或"
                              "completion_api_params中的max_tokens参数数值过大导致的，请尝试将其降低".format(
-                             session_name, e), "[bot]err:API调用参数错误，请联系作者，或等待修复")
+                             session_name, e), "[bot]err:API调用参数错误，请联系管理员，或等待修复")
         except openai.error.ServiceUnavailableError as e:
-            reply = handle_exception("{}API调用服务不可用:{}".format(session_name, e), "[bot]err:API调用服务不可用，请重试或联系作者，或等待修复")
+            reply = handle_exception("{}API调用服务不可用:{}".format(session_name, e), "[bot]err:API调用服务不可用，请重试或联系管理员，或等待修复")
         except Exception as e:
             logging.exception(e)
             reply = handle_exception("{}会话处理异常:{}".format(session_name, e), "[bot]err:{}".format(e))