---
title: "Enterprise Support"
description: "Official issue triage, security updates, and procurement-ready contracts and invoices for open-source LangBot."
---

LangBot Enterprise Support is for organizations that need an **official support relationship** and **formal procurement documents**. Your subscription also directly funds continued LangBot development.

<Info>
LangBot remains free under Apache License 2.0. Enterprise Support is **not a commercial-use license**: it unlocks no features and does not restrict organizations that don't subscribe.
</Info>

## Plans

| | Enterprise Support | Enterprise Assurance |
| --- | --- | --- |
| Annual fee (USD) | US$2,900 | US$7,500 |
| Best for | Funding the project with a formal support relationship | Running LangBot in production |
| Contract, invoice and annual certificate | ✓ | ✓ |
| Enterprise tickets, first response within 2 business days | ✓ | ✓ |
| Critical security notices, quarterly release & security digest | ✓ | ✓ |
| Annual 60-minute usage review | 1 | 1 |
| Priority review of public roadmap proposals | ✓ | ✓ |
| Listing as an enterprise supporter (with consent; anonymity available) | ✓ | ✓ |
| Registered production instance | — | 1 |
| Remote technical consultations (60 min each) | — | 4 per year |
| Pre-upgrade compatibility advice, priority incident triage | — | ✓ |
| Confirmed Core defects enter the priority fix queue | — | ✓ |
| Annual version, dependency and security status summary | — | ✓ |

Fees are charged per contracting organization per year, not per seat or deployment. Taxes, invoice type and service dates follow the formal quote and contract.

## Next steps

- [Service scope and response](/en/enterprise/service-scope): what's included, what isn't, and how response time is counted
- [Submit a ticket](/en/enterprise/submit-ticket): how subscribers request support
- [Procurement and activation](/en/enterprise/procurement): contracts, invoices and deliverables

To subscribe, email [hello@langbot.app](mailto:hello@langbot.app).