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https://github.com/langbot-app/LangBot.git
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feat(wecom): add user feedback support for WeChat Work AI Bot (#2078)
* feat(wecom): add user feedback support for WeChat Work AI Bot This commit implements user feedback functionality (like/dislike) for WeChat Work AI Bot conversations, including: Backend changes: - Add feedback_id and stream_id fields to WecomBotEvent - Implement feedback event handling in WecomBotClient (api.py) - Add StreamSessionManager._feedback_index for feedback_id lookup - Add on_feedback decorator for custom feedback handlers - Create MonitoringFeedback entity for database persistence - Add dbm025 migration for monitoring_feedback table - Implement FeedbackMonitor helper class - Update all platform adapters with ap parameter support - Update botmgr to pass bot_info for monitoring context Frontend changes: - Add FeedbackCard and FeedbackList components - Add useFeedbackData hook for feedback data fetching - Add feedback tab to monitoring page - Add feedback types and interfaces - Add i18n translations (zh-Hans, en-US) Other changes: - Update Dockerfile with Chinese mirror for faster builds - Update docker-compose.yaml with network configuration - Update .gitignore for docker data and backup files Note: Known issues that need future improvement: - feedback_type=3 (cancel) is recorded but not properly handled - Duplicate feedback records are not deduplicated * chore: remove unnecessary migration for new table will be created automatically * chore: ruff format * chore: prettier * feat: add feedback handling support across multiple platform adapters * fix(web): remove unused imports and variables in monitoring module --------- Co-authored-by: 6mvp6 <13727783693@163.com> Co-authored-by: Junyan Qin <rockchinq@gmail.com>
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@@ -64,6 +64,9 @@ class StreamSession:
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# 缓存最近一次片段,处理重试或超时兜底
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last_chunk: Optional[StreamChunk] = None
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# 反馈 ID,用于接收用户点赞/点踩反馈
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feedback_id: Optional[str] = None
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class StreamSessionManager:
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"""管理 stream 会话的生命周期,并负责队列的生产消费。"""
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@@ -74,6 +77,7 @@ class StreamSessionManager:
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self.ttl = ttl # 超时时间(秒),超过该时间未被访问的会话会被清理由 cleanup
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self._sessions: dict[str, StreamSession] = {} # stream_id -> StreamSession 映射
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self._msg_index: dict[str, str] = {} # msgid -> stream_id 映射,便于流水线根据消息 ID 找到会话
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self._feedback_index: dict[str, str] = {} # feedback_id -> stream_id 映射
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def get_stream_id_by_msg(self, msg_id: str) -> Optional[str]:
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if not msg_id:
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@@ -83,6 +87,32 @@ class StreamSessionManager:
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def get_session(self, stream_id: str) -> Optional[StreamSession]:
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return self._sessions.get(stream_id)
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def get_session_by_feedback_id(self, feedback_id: str) -> Optional[StreamSession]:
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"""根据 feedback_id 查找会话。
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Args:
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feedback_id: 企业微信反馈事件中的反馈 ID。
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Returns:
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Optional[StreamSession]: 找到的会话实例,未找到返回 None。
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"""
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if not feedback_id:
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return None
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stream_id = self._feedback_index.get(feedback_id)
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if stream_id:
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return self._sessions.get(stream_id)
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return None
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def register_feedback_id(self, stream_id: str, feedback_id: str) -> None:
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"""注册 feedback_id 与 stream_id 的映射。
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Args:
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stream_id: 企业微信流式会话 ID。
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feedback_id: 反馈 ID。
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"""
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if feedback_id and stream_id:
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self._feedback_index[feedback_id] = stream_id
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def create_or_get(self, msg_json: dict[str, Any]) -> tuple[StreamSession, bool]:
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"""根据企业微信回调创建或获取会话。
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@@ -597,14 +627,27 @@ class WecomBotClient:
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self.stream_sessions = StreamSessionManager(logger=logger)
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self.stream_poll_timeout = 0.5
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self._feedback_callback: Optional[Callable] = None
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def set_feedback_callback(self, callback: Callable) -> None:
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"""设置反馈回调函数。
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Args:
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callback: 反馈回调函数,签名: async def callback(feedback_id, feedback_type, feedback_content, inaccurate_reasons, session)
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"""
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self._feedback_callback = callback
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@staticmethod
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def _build_stream_payload(stream_id: str, content: str, finish: bool) -> dict[str, Any]:
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def _build_stream_payload(
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stream_id: str, content: str, finish: bool, feedback_id: Optional[str] = None
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) -> dict[str, Any]:
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"""按照企业微信协议拼装返回报文。
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Args:
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stream_id: 企业微信会话 ID。
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content: 推送的文本内容。
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finish: 是否为最终片段。
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feedback_id: 反馈 ID,用于接收用户点赞/点踩反馈。
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Returns:
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dict[str, Any]: 可直接加密返回的 payload。
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@@ -612,13 +655,16 @@ class WecomBotClient:
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Example:
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组装 `{'msgtype': 'stream', 'stream': {'id': 'sid', ...}}` 结构。
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"""
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stream_payload = {
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'id': stream_id,
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'finish': finish,
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'content': content,
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}
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if feedback_id:
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stream_payload['feedback'] = {'id': feedback_id}
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return {
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'msgtype': 'stream',
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'stream': {
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'id': stream_id,
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'finish': finish,
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'content': content,
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},
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'stream': stream_payload,
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}
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async def _encrypt_and_reply(self, payload: dict[str, Any], nonce: str) -> tuple[Response, int]:
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@@ -674,9 +720,14 @@ class WecomBotClient:
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"""
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session, is_new = self.stream_sessions.create_or_get(msg_json)
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feedback_id = str(uuid.uuid4())
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session.feedback_id = feedback_id
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self.stream_sessions.register_feedback_id(session.stream_id, feedback_id)
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message_data = await self.get_message(msg_json)
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if message_data:
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message_data['stream_id'] = session.stream_id
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message_data['feedback_id'] = feedback_id
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try:
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event = wecombotevent.WecomBotEvent(message_data)
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except Exception:
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@@ -685,7 +736,7 @@ class WecomBotClient:
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if is_new:
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asyncio.create_task(self._dispatch_event(event))
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payload = self._build_stream_payload(session.stream_id, '', False)
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payload = self._build_stream_payload(session.stream_id, '', False, feedback_id)
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return await self._encrypt_and_reply(payload, nonce)
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async def _handle_post_followup_response(self, msg_json: dict[str, Any], nonce: str) -> tuple[Response, int]:
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@@ -810,11 +861,78 @@ class WecomBotClient:
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msg_json = json.loads(decrypted_xml)
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event = msg_json.get('event', {})
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event_type = event.get('eventtype', '')
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if event_type == 'feedback_event':
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return await self._handle_feedback_event(msg_json, nonce)
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if msg_json.get('msgtype') == 'stream':
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return await self._handle_post_followup_response(msg_json, nonce)
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return await self._handle_post_initial_response(msg_json, nonce)
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async def _handle_feedback_event(self, msg_json: dict[str, Any], nonce: str) -> tuple[Response, int]:
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"""处理企业微信用户反馈事件(点赞/点踩)。
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Args:
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msg_json: 解密后的企业微信反馈事件 JSON。
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nonce: 企业微信回调参数 nonce。
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Returns:
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Tuple[Response, int]: Quart Response 及状态码。
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Note:
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企业微信协议要求:反馈事件目前仅支持回复空包。
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"""
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try:
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feedback_event = msg_json.get('event', {}).get('feedback_event', {})
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feedback_id = feedback_event.get('id', '')
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feedback_type = feedback_event.get('type', 0)
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feedback_content = feedback_event.get('content', '')
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inaccurate_reasons = feedback_event.get('inaccurate_reason_list', [])
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await self.logger.info(
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f'收到用户反馈事件: feedback_id={feedback_id}, type={feedback_type}, '
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f'content={feedback_content}, reasons={inaccurate_reasons}'
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)
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session = self.stream_sessions.get_session_by_feedback_id(feedback_id)
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if session:
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await self.logger.info(
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f'反馈关联到会话: stream_id={session.stream_id}, msg_id={session.msg_id}, user_id={session.user_id}'
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)
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for handler in self._message_handlers.get('feedback', []):
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try:
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await handler(
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feedback_id=feedback_id,
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feedback_type=feedback_type,
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feedback_content=feedback_content,
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inaccurate_reasons=inaccurate_reasons,
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session=session,
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)
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except Exception:
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await self.logger.error(traceback.format_exc())
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if self._feedback_callback:
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try:
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await self._feedback_callback(
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feedback_id=feedback_id,
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feedback_type=feedback_type,
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feedback_content=feedback_content,
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inaccurate_reasons=inaccurate_reasons,
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session=session,
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)
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except Exception:
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await self.logger.error(traceback.format_exc())
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else:
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await self.logger.warning(f'未找到 feedback_id={feedback_id} 对应的会话')
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except Exception:
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await self.logger.error(traceback.format_exc())
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return await self._encrypt_and_reply({}, nonce)
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async def get_message(self, msg_json):
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return await parse_wecom_bot_message(msg_json, self.EnCodingAESKey, self.logger)
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@@ -883,6 +1001,15 @@ class WecomBotClient:
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return decorator
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def on_feedback(self):
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def decorator(func: Callable):
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if 'feedback' not in self._message_handlers:
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self._message_handlers['feedback'] = []
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self._message_handlers['feedback'].append(func)
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return func
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return decorator
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async def download_url_to_base64(self, download_url, encoding_aes_key):
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data, _filename = await download_encrypted_file(download_url, encoding_aes_key, self.logger)
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if data:
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@@ -133,3 +133,17 @@ class WecomBotEvent(dict):
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AI Bot ID
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"""
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return self.get('aibotid', '')
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@property
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def feedback_id(self) -> str:
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"""
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反馈 ID,用于关联用户点赞/点踩反馈
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"""
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return self.get('feedback_id', '')
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@property
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def stream_id(self) -> str:
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"""
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流式消息 ID
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"""
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return self.get('stream_id', '')
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