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RockChinQandClaude Opus 5.5
6bbceb36b7
- Add plan comparison and scope tables, callouts for key caveats - Fix ticket template name to match Space - Remove company name from public docs Co-Authored-By: Claude Opus 5.5 <[email protected]>
43 lines
2.2 KiB
Plaintext
43 lines
2.2 KiB
Plaintext
---
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title: "Procurement and activation"
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description: "Contracts, invoices and deliverables for Enterprise Support."
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---
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## How to subscribe
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1. **Contact us**: email [[email protected]](mailto:[email protected]) with your organization name, preferred plan and how you use LangBot.
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2. **Confirm the quote**: agree on scope, taxes and invoicing, and sign an annual service contract.
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3. **Pay and register**: pay as agreed and register contacts, Space accounts and service dates.
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4. **Get started**: once you receive the certificate and service guide, [submit tickets](/en/enterprise/submit-ticket).
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<Note>
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For the first contact, your organization name, preferred plan and a usage overview are enough. Invoicing details come before signing. Never send bank or tax details through public tickets or GitHub.
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</Note>
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## Contract and invoice
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| Item | Details |
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| --- | --- |
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| Contracting entity | The operating company behind LangBot; details are in the quote and contract |
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| Subject | Annual maintenance, release information and technical support for open-source LangBot |
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| Billing | Annual fee per contracting organization, not per seat |
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| Invoice description | Confirmed by finance within the permitted scope, e.g. software service or technical support fees |
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The fee is not invoiced as a donation or as a commercial software license fee.
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## Deliverables
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- Service order and contract with service dates and named contacts
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- Annual subscription certificate (evidences the support relationship; grants no additional software license)
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- Versioned service scope document, Space ticket access and account registration
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- Assurance: production instance registration and consultation allowance
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- During the term: quarterly maintenance digests, ticket and consultation records; Assurance also receives an annual version, dependency and security status summary
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Listing as an enterprise supporter requires separate consent and can be anonymous. Later changes to the service documents don't alter signed contracts.
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## Renewal
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Renewal is confirmed separately; there is no automatic charge. Start, end, cancellation and refund terms follow the contract.
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The subscription doesn't include LangBot Cloud compute, model credits or hosting. After expiry you can keep using LangBot under Apache 2.0.
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