Files
LangBot/web/src/app/home/monitoring/hooks/useFeedbackData.ts
6mvp6 83ccb33fd3 fix(monitoring): WeChat Work feedback recording bugs (#2108)
* fix(monitoring): fix WeChat Work feedback recording bugs

- Fix feedback events silently dropped when stream session expires:
  dispatch feedback handlers regardless of session availability
- Fix IntegrityError on repeated feedback (like→dislike) for same
  message: implement UPSERT logic in record_feedback()
- Fix cancel feedback (type=3) not removing records: add delete logic
- Fix inaccurate_reasons validation error: convert int reason codes
  to strings before creating FeedbackEvent (Pydantic expects List[str])
- Fix feedback timestamps 8 hours off in frontend: use parseUTCTimestamp
  instead of new Date() for UTC timestamp parsing
- Fix StreamSessionManager.cleanup missing _feedback_index cleanup

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

* fix(monitoring): apply ruff format to wecom feedback files

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

---------

Co-authored-by: 6mvp6 <13727783693@163.com>
Co-authored-by: Claude Opus 4.6 <noreply@anthropic.com>
2026-04-06 17:12:43 +08:00

194 lines
5.4 KiB
TypeScript

import { useState, useEffect, useCallback, useMemo } from 'react';
import { httpClient } from '@/app/infra/http';
import { FeedbackRecord, FeedbackStats } from '../types/monitoring';
import { parseUTCTimestamp } from '../utils/dateUtils';
interface UseFeedbackDataParams {
botIds?: string[];
pipelineIds?: string[];
startTime?: string;
endTime?: string;
feedbackType?: 'like' | 'dislike';
limit?: number;
offset?: number;
}
interface RawFeedbackRecord {
id: string;
timestamp: string;
feedback_id: string;
feedback_type: number;
feedback_content?: string;
inaccurate_reasons?: string;
bot_id?: string;
bot_name?: string;
pipeline_id?: string;
pipeline_name?: string;
session_id?: string;
message_id?: string;
stream_id?: string;
user_id?: string;
platform?: string;
}
interface RawFeedbackStats {
total_feedback: number;
total_likes: number;
total_dislikes: number;
satisfaction_rate: number;
by_bot?: Array<{
bot_id: string;
bot_name: string;
total: number;
likes: number;
dislikes: number;
}>;
}
/**
* Custom hook for fetching and managing feedback data
*/
export function useFeedbackData(params: UseFeedbackDataParams = {}) {
const [feedback, setFeedback] = useState<FeedbackRecord[]>([]);
const [stats, setStats] = useState<FeedbackStats | null>(null);
const [total, setTotal] = useState(0);
const [loading, setLoading] = useState(false);
const [error, setError] = useState<Error | null>(null);
const paramsStr = useMemo(() => JSON.stringify(params), [params]);
const fetchStats = useCallback(async () => {
try {
const queryParams = new URLSearchParams();
if (params.botIds) {
params.botIds.forEach((id) => queryParams.append('botId', id));
}
if (params.pipelineIds) {
params.pipelineIds.forEach((id) =>
queryParams.append('pipelineId', id),
);
}
if (params.startTime) {
queryParams.append('startTime', params.startTime);
}
if (params.endTime) {
queryParams.append('endTime', params.endTime);
}
const result = await httpClient.get<RawFeedbackStats>(
`/api/v1/monitoring/feedback/stats?${queryParams.toString()}`,
);
if (result) {
setStats({
totalFeedback: result.total_feedback,
totalLikes: result.total_likes,
totalDislikes: result.total_dislikes,
satisfactionRate: result.satisfaction_rate,
byBot: result.by_bot?.map((bot) => ({
botId: bot.bot_id,
botName: bot.bot_name,
totalFeedback: bot.total,
totalLikes: bot.likes,
totalDislikes: bot.dislikes,
satisfactionRate:
bot.total > 0 ? Math.round((bot.likes / bot.total) * 100) : 0,
})),
});
}
} catch (err) {
console.error('Failed to fetch feedback stats:', err);
}
}, [params.botIds, params.pipelineIds, params.startTime, params.endTime]);
const fetchFeedback = useCallback(async () => {
setLoading(true);
setError(null);
try {
const queryParams = new URLSearchParams();
if (params.botIds) {
params.botIds.forEach((id) => queryParams.append('botId', id));
}
if (params.pipelineIds) {
params.pipelineIds.forEach((id) =>
queryParams.append('pipelineId', id),
);
}
if (params.startTime) {
queryParams.append('startTime', params.startTime);
}
if (params.endTime) {
queryParams.append('endTime', params.endTime);
}
if (params.feedbackType) {
queryParams.append(
'feedbackType',
params.feedbackType === 'like' ? '1' : '2',
);
}
if (params.limit) {
queryParams.append('limit', params.limit.toString());
}
if (params.offset) {
queryParams.append('offset', params.offset.toString());
}
const result = await httpClient.get<{
feedback: RawFeedbackRecord[];
total: number;
}>(`/api/v1/monitoring/feedback?${queryParams.toString()}`);
if (result) {
const transformedFeedback: FeedbackRecord[] = result.feedback.map(
(item) => ({
id: item.id,
timestamp: parseUTCTimestamp(item.timestamp),
feedbackId: item.feedback_id,
feedbackType: item.feedback_type === 1 ? 'like' : 'dislike',
feedbackContent: item.feedback_content,
inaccurateReasons: item.inaccurate_reasons
? JSON.parse(item.inaccurate_reasons)
: undefined,
botId: item.bot_id,
botName: item.bot_name,
pipelineId: item.pipeline_id,
pipelineName: item.pipeline_name,
sessionId: item.session_id,
messageId: item.message_id,
streamId: item.stream_id,
userId: item.user_id,
platform: item.platform,
}),
);
setFeedback(transformedFeedback);
setTotal(result.total);
}
} catch (err) {
setError(err as Error);
console.error('Failed to fetch feedback:', err);
} finally {
setLoading(false);
}
}, [params]);
const refetch = useCallback(() => {
fetchStats();
fetchFeedback();
}, [fetchStats, fetchFeedback]);
useEffect(() => {
refetch();
}, [paramsStr]);
return {
feedback,
stats,
total,
loading,
error,
refetch,
};
}